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Easily update your personal user or account information in Addo Sign. Only administrators can change account information.

Changing User and Account Information

CPR validation confirms identity by CPR-number through MitID services. Validation request is sent and facilitated through Addo Sign.

CPR validation

How to Change Language Settings in Addo Sign

Language Settings

Can't see past transactions? Check your assigned group, adjust the date filter, or search your email inbox.

How to find Past Transactions

Addo Vault stores all signed documents in one secure place - no more manual saving or scattered file storage.

Addo Vault

This article explains how to regain access to your Addo Sign account and outlines the security measures and reasons behind this process.

What To Do If You Have Lost Access to your Addo Sign Account

Deactivation can happen intentionally or automatically under certain conditions.

“Your account has been deactivated” - What does it mean?

This article explains how signers, senders, and copy recipients receive signed documents, the available distribution methods, and where these settings are configured.

How signed documents are distributed

Use our secure form if you need to send sensitive personal information to us. It is a safer alternative to regular email and helps protect your data.

Send sensitive personal information securely

Sometimes transactions are marked as "Failed", even though all documents have been signed. This article explains the most common causes, troubleshooting steps, and preventive measures.

Why does a transaction show as 'Failed' despite successful signing, and how can it be resolved?

If you're unable to upload a PDF for signing because it is encrypted or password-protected, this article explains why it happens and how to resolve it.

Why are encrypted PDFs not accepted for signing?

This collection outlines additional ressources that are relevant in multiple areas.

Additional

Create a custom design with text, images, and links

Trust Center

Terms and Conditions

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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